For iOS users

You can download the iOS TapCounter app here:

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Go to FAQI am an Android user

iOS TapCounter Installation

The purpose of this research app is to collect touchscreen interactions on the provided keyboard.
The app only captures WHEN you type, not what you type, to keep your privacy safe.

1. Download the TapCounter app from the Apple App Store.

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Search terms on App Store: ‘TapCounter by Quantactions’, ‘QuantActions' 

2. Open the TapCounter app and allow notifications.

Notifications are optional, but highly recommended.
TapCounter notifies you, for example, when data collection is impaired or an app update is available.

If you allow notifications, you increase the chance of providing more accurate data for research.

3. Accept the Privacy Policy and follow the setup procedure.

4. Select ‘Go to settings’ to add the TapCounter keyboard in the phone settings.

5. Add the keyboard.

1. Go to Settings / General / Keyboard / Keyboards
2. Add the TapCounter keyboard
3. Enable ‘TapCounter’ and ‘Allow Full Access’.
4. Confirm by clicking on ‘Allow’ in the pop-up window.*
5. Go back to the TapCounter app by clicking ‘<TapCounter' in the upper left corner of the screen.

A green circle with a check mark shows you that the keyboard has been added successfully.
Click Next.

*The message about your data is a default system prompt. TapCounter only captures when you type, not what you type. Learn more.

6. Try out the TapCounter keyboard and read the tips on it.

7. Optional: Add your profile data (birth year and gender)

This information is provided anonymously and helps us improve our algorithms.

Learn more about our Privacy Policy.

8. Connect your device to your study.

By signing up your device, you begin to provide your study with data and contribute to research.

1. Click on Scan QR Code.
Alternatively, copy & paste the participation ID into the respective field.
‍2. Allow TapCounter to use the camera.
3. Scan the QR code you received from your study manager.
Please contact your study manager if you haven't received a QR code or a participation ID.
4. Click on Participate to complete the registration.

A green circle with a check mark shows you that the participation has successfully registered.
Click Next.

Note: You can skip this step by clicking Next directly. You can connect your device later by clicking Participation in the app menu.

9. Optional permission: Motion Usage

If you grant access, your research study will have access to data from the CoreMotion API (includes raw accelerometer, pedometer, gyroscope, …) that includes also MotionActivity (such as walking, on a car, on a train, …).

10. Optional permission: Health Update Usage

If you grant access, your research study will have access to data from the HealthKit SleepAnalysis API (for instance sleep onset and wake up time).

Recommended set up for Health Update Usage:
a) Open the Apple Health App.  
b) Open Sleep.
c) Enable ‘Sleep Schedule’.
d) Click ‘Add Schedule’.
e) Scroll down and enable ‘Track Time in Bed with iPhone’.

11. Customize your TapCounter keyboard.

Open the Settings and go to the Keyboard Settings. Here you can define your preferred settings such as autocorrect, auto-capitalization or haptic feedback.

12. Download your keyboard language.

The default language of the keyboard is set depending on the language of the phone's operating system.

The following languages are available:
• English US (default)
• Dutch
• French FR
• German
• Italian

To download an additional keyboard language:
1. Tap the top left gear icon on the TapCounter keyboard.
2. Select the desired language and tap Download; the language is automatically activated.

See a video

To switch the language while using the TapCounter keyboard, swipe the space bar on the keyboard.
All downloaded languages can be accessed via the space bar.

Done. Your are ready to go.

Make sure you use the TapCounter keyboard in as many apps as possible to get accurate and complete tap data for your research study.

A blue gear icon in the top left corner of the keyboard shows you that the TapCounter keyboard is active.

NOTE: If you use keyboards other than the TapCounter keyboard, tap data will not be recorded, resulting in incomplete data.

Thank you!

FAQ for iOS

General

Which operating systems for iPhones are supported?

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The iOS TapCounter requires iOS 16.0 or later.

How can I connect my app with a study?

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The device can be connected to a study either during onboarding or later in the app by clicking Participation in the app menu.
Follow these instructions.

Can I switch phone or use the app on a second phone too?

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Yes. Just sign up your other devices with the same participation ID that you received from your study manager for the sign up of your first device.

Find out how to do this here.

How do I know if I use the TapCounter keyboard regularly?

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The home screen of the TapCounter app assists you in tracking regular usage of the TapCounter keyboard. It allows you to monitor your keyboard activity by providing:
-total number of taps recorded within the last 4 days.
-how many apps you use the TapCounter keyboard in compared to the average population.

For more detailed data, select the More tab. The History shows the recorded taps over different time periods.

If your keyboard activity decreases significantly or is far below the population average, you should check whether the TapCounter keyboard is (still) active in your apps.
See here how you can check this.

How do I copy my personal ID?

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Open the app, go to Settings and click Copy my ID.

Be aware, that this is your unique ID and it is linked to your data. Please only share it with those you trust.

How do I manually synchronize my data?

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Open the app, go to Settings and click Sync now.

How much data does the app use?

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The app is very data efficient: data syncing requires very little data usage, ranging from a few KB to a few MB per month i.e. the size of a single photo captured by your phone camera. One year of user data is approximately 10MB.

Does my phone have to be connected to the internet all the time?

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No. The app only requires internet connection to sync your data. It is designed to sync data using WiFi, and after multiple failed attempts it will tap into the 3G or 4G data.

How does the app affect the battery usage of my phone?

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The app is power efficient and uses less than 2% of your phone battery. It has no impact on your phone speed.

What data is collected by the iOS TapCounter app?

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1. The model of the mobile device on which the app is installed.
2. The timestamp of each touchscreen interaction on the provided keyboard.
3. The time zone of the user’s phone location.
4. Timestamp of the ‘delete’ key.
5. If you swipe or use autocorrection on the provided keyboard.
6. The battery log of the mobile device.
7. Usage patterns, and performance and stability indicators of the app itself.
8. Optional: Year of birth and gender.
9. Data from the CoreMotion API (includes raw accelerometer, pedometer, gyroscope, …) that includes also MotionActivity (such as walking, on a car, on a train, …)
10. Data from the HealthKit SleepAnalysis API (for instance sleep onset and wake up time)

No personally identifiable content as in text messages, images, browsing history or contact information is ever collected. For more information, see our Privacy Policy.

How do I stop the app from recording data?

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To stop data collection, you can delete data and stop recording in the app settings or uninstall the app. Alternatively, you can also pause data collection in the app settings.

Please inform your study manager if you wish to officially withdraw from the study.

Keyboard use

How do I know if the TapCounter keyboard is active?

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A blue gear icon is displayed in the top left corner of the keyboard.

You may also want to check whether you use the keyboard regularly. Here is how it works.

How can I set the TapCounter keyboard as default?

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1. Open the app settings.
2. Go to Keyboard / FAQs
3. Open the first question and enter something in the text field.
4. Done!

Can I customize the TapCounter keyboard?

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Here is how it works.

In which languages is the TapCounter keyboard available?

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• Dutch
• English US
• French
• German
• Italian

How can I add other languages to the TapCounter keyboard?

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Here is how it works.

How to switch languages while using the TapCounter keyboard?

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Swipe the space bar on the keyboard to switch the language. All downloaded languages can be accessed via the space bar.

Alternatively, tap the gear icon, select the language, and tap Activate.

How to switch the keyboard?

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Tap or long-press the globe icon in the lower-left corner of the keyboard to switch keyboards.

Do I need to manually switch the keyboard for each chat in messenger apps?

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In some messenger apps, you may need to manually switch to the TapCounter keyboard for each chat initially. Once switched, the chat will remember your keyboard choice for future use.

Why is auto-correct not working as expected?

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The keyboard requires a learning phase of a few weeks. During this time, auto-correct may not be as accurate as you're used to. The system keyboard has already gone through its learning phase, which is why you might notice a difference initially.

How do I teach the keyboard new words?

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a) Tap the word under « », on the left side.
b) Manually rewrite an auto-corrected word.

What does 'Acx' on the keyboard space bar mean?

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The label 'Acx' on the keyboard space bar indicates that autocorrection is disabled.

How to change the order of the keyboards?

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1. Go to Phone Settings / General / Keyboard / Keyboards.
2. Tap Edit.
3. Tap and hold on the three horizontal lines, then drag up or down to change the order.

What happens if I use another keyboard than the TapCounter keyboard?

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If you use keyboards other than the TapCounter keyboard, no tap data will be recorded, leading to incomplete data. We recommend using the TapCounter keyboard in as many apps as possible for accurate and complete tap data.

What can I do if I accidentally switch to another keyboard without noticing it?

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If you don't want to use any other keyboard, we recommend deleting keyboards with Latin letters in the settings after installing the TapCounter keyboard.

How to remove a keyboard from my device?

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1. Go to Phone Settings / General / Keyboard / Keyboards.
2. Swipe left on a keyboard, or tap Edit.
3. Tap the red circle next to the keyboard you want to remove, tap Delete, then confirm.

When you uninstall the TapCounter app, the associated keyboard will also be automatically removed from your device.

How to add a keyboard?

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1. Go to Phone Settings / General / Keyboard.
2. Tap Add New Keyboard and choose a keyboard from the list.

Couldn’t find what you were looking for? Write to us at support@quantactions.com